Farm Bureau Insurance Company of Idaho Enhances Customer and Agent Experience With Modern Payments Platform

Published on: October 28, 2025
Posted on: October 28, 2025

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Farm Bureau Insurance Company of Idaho Enhances Customer and Agent Experience With Modern Payments Platform

Project Highlights

Farm Bureau Insurance Company of Idaho partnered with ValueMomentum to modernize its payment experience by integrating ACI Worldwide with its Guidewire core systems,  reducing operating costs, driving better user experiences, and paving the way for additional payment methods.

Benefits

  • 75% reduction in operating costs for payments process
  • Improved customer experience
  • Better agent experience
  • Foundation built for more modern payment options

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