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David Kuhn, VP – Head of AI & Emerging Tech at ValueMomentum
We’re finding that a lot of carriers have struggled to take AI POC’s and take them to reality. First comes, you know, strategy and governance. And where does AI fit? What does it do? What doesn’t it do? And then you start looking at this AI center of excellence. Really, what that is is focusing on what the right problems are that we’re looking to solve. It includes business, it includes compliance, it includes engineers, program managers usually, but all sorts of different connected pieces in the ecosystem of your enterprise to determine how do we apply AI? And then usually, along with the AI Center of Excellence, these people are tracking best practices, what are the best models to use, and helping to set up some sort of standardized way to ultimately hopefully federate more AI development. But initially, a lot of people are being very insular around it, and they’re working to build pieces out as part of that AI center of excellence. So they get those standards, they get everything in place, and it’s an easy way for them to take OCS and roll them out to production.
