Customise Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorised as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

No cookies to display.

Regional Insurer Drives Customer Experience and Growth Through Cloud-based CCM

Published on: October 3, 2023
Posted on: October 3, 2023

Related

Regional Insurer Drives Customer Experience and Growth Through Cloud-based CCM

Project Highlights

A Midwest insurer partnered with ValueMomentum to migrate from its legacy customer communications  management (CCM) system to SmartCOMM, a cloud-based platform that allows for increased personalization, streamlined workflows and form deployment, and better scalability while enabling omnichannel communications.

Benefits

  • Centralized and consolidated CCM to streamline customer communications
  • Improved customer experience and customer-centricity
  • Increased speed to market for new insurance product rollouts and expansion into new states

Download this Case Study

Related Resources