BizDynamics Digital Engagement Platform

BizDynamics is an independent cloud-based digital engagement platform for property & casualty insurers to digitally engage their customers, distribution channels and employees.

The Digital Engagement Platform built specifically for property & casualty insurers

With BizDynamics, insurers can provide customers, agents and employees with uniform digital experiences across all touchpoints. BizDynamics can accelerate an insurer’s digital journey with out-of-the-box apps for customers, agents and employees. It allows insurers to leverage investments made in core systems through APIs and provides powerful tools to rapidly develop new apps and digital experiences. BizDynamics leverages cloud technologies and modern APIs and powerful tools to enable insurers to rapidly roll out digital apps with enriched experiences.

Key Capabilities Enabled

Digitally Engage – Anytime, Anywhere

BizDynamics provides intuitive quoting and policy servicing transactions for customers and agents. Insurers can extract information from ACORD applications. Agents can file claims on behalf of customers and use e-signatures to instantly conclude transactions.

Know What is Important

Agents and customers can view notifications on important events related to policies or quotes. An intuitive agent dashboard provides easy access to quotes, the ability to file and manage claims, launch new transactions and request changes.

Be Available and Responsive

Customers and prospects can initiate chats or request for call backs, find agents when they want and from the channel they prefer – be it mobile, tablet or desktop.

Increase Productivity

Agents can check your underwriting appetite before starting a transaction. And handy checklists ensure that agents get everything they need, upfront from their customers.

Be an Advisor

Coverage Helper helps agents to be trusted advisors to customers by prompting recommendations on coverages based on the customer’s risk profile. Agents can compare quotes and offer the best alternative to prospect.

What makes us different?

An Independent Solution

Whether you have multiple core systems or a single legacy core, BizDynamics can provide customers, agents and employees with uniform digital experiences

Built for Property/Casualty Insurers

BizDynamics has out-of-the-box apps and tools specifically designed for property/casualty insurers to accelerate your digital journey

Ease of Integration

BizDynamics has out-of-the-box APIs that enable you to reuse your core applications, transactions and data to build rich user experiences

Cloud-based Solution

BizDynamics is available on the Microsoft Azure Cloud, providing insurers with speed, rich capabilities and reduced costs

Spotlight Resources with thoughts on Digital Engagement in P/C Insurance

  • Better understand how/why to put your digital strategy and plan in play sooner versus later
  • Learn how to operationalize digital practices with a short and long-term roadmap
  • Gain rich and practical insights on managing the initiative for long term success
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