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Enterprises strive to achieve end-to-end business process automation through the ability to, in real-time or in near real-time, make available the value provided by a participant (data or decisions) to other relevant participants and, whenever required, automatically trigger the next set of activities to be performed. Enterprises are seeking to automate business processes to achieve a number of objectives such as eliminating data double entry, reducing paper work, reducing manual work, establishing straight-through-processing (STP), gaining efficiencies, responding to Customers faster and reducing prospect-to-closure and other cycle times.
Rationalization of applications, architecture and data standardization and service enablement will allow Enterprises to transform existing applications into an “Enterprise Shared Platform” with valuable assets that can be easily accessed and reused. Most importantly, establishing an Enterprise Shared Platform will ensure the availability of current and consistent information across applications and ready the Enterprise for achieving end-to-end business process automation.
Enterprises recognize that “access current and consistent” information and “process externalization” are of great importance in achieving process automation.
Enterprises are also increasingly striving to automate Dynamic-processes – processes which require systems to respond automatically, in real-time, and appropriately to the information they receive. To introduce the capability to determine, at the time of a transaction, which set of activities to be performed and in what sequence based on Customer type or Situation, Enterprises need to externalize processes from applications into a separate BPM layer and then provide the ability to respond appropriately to Customer type, context or situation using business rules. That is, Enterprises need to establish rules driven, Dynamic-processes in the Enterprise.
ValueMomentum Services:
ValueMomentum is assisting Insurance and Lending Enterprises enable Process Automation for key customer acquisition, fulfillment and servicing Processes (Loan origination, Claims, Policy Management). ValueMomentum has the technology expertise in developing and implementing purchased applications in adherence to SOA using technologies such as BRE, BPM and Portals. ValueMomentum also leverages technology expertise in assemble cross functional applications using existing assets, which are services-oriented.
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