You are here: Case Studies > Staff Augmentation Services to address eDocuments, Production Support for Loan Origination System, Data-purge, enhancements to Loan Origination Systems
Staff Augmentation Services to address eDocuments, Production Support for Loan Origination System, Data-purge, enhancements to Loan Origination Systems
Services aimed at enabling Client to execute against multiple priorities with minimal disruption to current service levels
Industry
Lending
Client
Top Ten Loan Originators
Needs addressed
Loan Origination, eDocuments, Product Definition & Configuration
- Our Client selected ValueMomentum on account of its Mortgage industry experience, ability to suggest automation execution strategies for their business, process and execution track record and ability to flexibly customize engagement models. As part of the initial set of assignments, ValueMomentum consultants will work alongside Client Project teams in initiatives spanning eDocuments, enhancements to Origination system, Production Support and New Product launches.
- Our Customer wanted to divert employees to new initiatives on new technologies; however, the production systems had significant backlogs on account of the prolonged diversion of knowledge resources
- In order to tackle an ever-increasing backlog, the Customer was seeking to augment its staff with professionals who could rapidly start delivering against targeted needs.
Service Delivered
Application Maintenance & Transformation
- This Client selected ValueMomentum on account of its Mortgage industry experience, ability to suggest automation execution strategies for their business, process and execution track record and ability to flexibly customize engagement models.
- As part of the initial set of assignments, ValueMomentum consultants will work alongside Client Project teams in initiatives spanning
- eDocuments
- Enhancements to Origination system
- Production Support for Origination platform
- New Product launches.
- IT conversion projects (Oracle)
- ValueMomentum partnered with the Customer to institute a Managed Staffing model.
- Key highlights of the model included:
- Screening, recruitment and Induction activities conducted by ValueMomentum Client Services Team to reduce management overhead.
- A process was instituted to provide constant feedback loop on performance criteria pre-determined before the engagement; ValueMomentum team leads and delivery managers assumed performance targets in a partnership mode to achieve targeted results.
- Consultants with experience in Mortgage industry processes further accelerated productivity
Execution model
At site, T&M
Technologies used
.NET, VB, SQL, Oracle
Benefits delivered
- Ability to execute against demands without adequate resources through “on-demand” team
- Met critical regulatory deadlines
- Reduced costs, while expanding available talent pool
