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Policy Administration Testing for Commercial Lines
ValueMomentum is assisting this carrier by providing QA managed services for this Policy Administration System replacement initiative.
Industry
Insurance
Client
Northeastern Carrier Writing In All States
Needs addressed
Policy Administration System
Our client has undertaken a multiyear policy administration replacement initiative using a vendor package. The client was facing a number of challenges in testing the iterative rollout of the PAS system
- Quarter over quarter planned releases included new products or rollout of implemented products to agents in more states.
- Limited testing team footprint to keep up with rollout schedule
- Peaks and valleys in testing resource needs
- Significant volume of change control in flight
Technology Solution delivered
Centralized QA, IV&V,Core Systems Replacement & Modernization
The client engaged with ValueMomentum on account of its extensive experience in (1) testing PAS applications for numerous carriers across states and products (2) Significant domain experience in insurance products and processes - especially in PAS and (3) ability to ramp up and ramp down teams with an emphasis on knowledge management. Project highlights include
- Authoring and executing manual test cases
- Instituting process improvements to reduce volume of change control by standardizing requirements and test artifacts and implementing a traceability matrix
- Expanding on the carriers automation suite by recommending efficiencies and reusability and expanding automation scope to cover user interface
- Collaborated with the carriers QA leadership in test strategy, test planning and defect management and reporting.
Execution model
T&M
Technologies used
QTP
Benefits delivered
- Delivered significant cost savings by leveraging onsite offshore model
- Leveraged knowledge gained from one phase to improve efficiencies in future phases .
- Improved processes to reduce change control by 25% in 5 months
